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 Quality Control Circles

Quality Control Circles (QCC) is a time proven method of problem solving utilizing people with first hand knowledge of the job or process to make improvements. Issues such as quality, employee performance, attitude and motivation, scheduling, and costs are discussed.

Quality Control Circles
QCC activity at AAPL

It is a voluntary and collaborative "bottom up" approach which follows a specific 11 step process with emphasis on tools, techniques and teamwork.

The Quality Circle is a group of associates which meet regularly under a "Circle Facilitator." At AAPL the best QCC team has an opportunity to visit Japan and join the Yazaki International QCC Presentation each year.


Quality Control Circles
Yazaki International QCC Presentation

There are 7 basic tools for data collection, analysis, interpretation, countermeasure implementation and review.

The purpose and goals of QCC are self improvement, mutual development character building and following set disciplines to gain an outcome which benefits the team and the organization.

Quality Control Circles
Process Improvement through QCC

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